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Transfer Center and Virtual Care RN

Requisition ID
182389
Department
200751 RTOC Renown Transfer & Operations Center
Schedule
Full Time - Eligible for Benefits
Shift
Night
Category
Nursing
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Position Purpose

The Transfer Center & Virtual Care RN provides leadership, accountability, and comprehensive nursing services to ensure optimal patient care, resource utilization, and seamless patient flow. This role is challenged with facilitating patient flow into and within the healthcare system by collaborating with Renown leadership, clinical staff, unit staff, providers and transfer center personnel, along with coordinating patient care across the continuum, from admission through discharge, and ensuring effective two-way communication between the medical staff, referring physicians, and other healthcare team members. In collaboration with members of the bedside interdisciplinary healthcare team, participates in the multidisciplinary plan of care for patients, and ensuring effective quality and cost-efficient outcomes. Must demonstrate competence in a fast paced, stressful environment due to demands from multiple sources. In this unpredictable environment, the individual must possess the ability to organize, prioritize and reprioritize shift priorities as needed.

Nature and Scope

This role performs various RN functions within the RTOC, including Transfer Center RN and Virtual Care RN. The position involves facilitating patient transfers, managing virtual care, and ensuring smooth patient flow across Renown Health.

• Transfer Center RN: Coordinates incoming and outgoing patient transfers, ensuring seamless communication between care teams, facilities, and physicians while utilizing a strong knowledge of acute care and patient treatment. While operating as the RTOC Charge Nurse, this role also takes on leadership responsibilities in patient flow management, ensuring optimal placement and transfer processes, and collaborating with healthcare teams to meet safety and compliance standards.

• Virtual Care RN: Provides telehealth services, including virtual assessments, documentation, and patient education, using advanced systems to support multidisciplinary care teams and patients.

This position does provide direct patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

Name
Description
Education:
Must have working-level knowledge of the English language, including reading, writing and speaking English. Appropriate education to obtain and maintain State of Nevada Registered Nurse licensure. Bachelor of Science degree in Nursing preferred.
Experience:
Minimum three years of RN experience in an acute patient care setting in medical/surgical, Emergency Department or critical care. Nurses with five or more years’ experience preferred.
License(s):
Ability to obtain and maintain a State of Nevada Registered Nurse license.
Certification(s):
Ability to obtain and maintain an Acute-Care Virtual Nurse Certification within three (3) years of hire.
Computer / Typing:
Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.

Benefits

Renown Health exists to make a genuine difference in the health and well-being of the people and communities we serve. And it is through your passion that this mission is made real every day. The relationship with employees is the foundation for success as we proceed with our strategic direction. We strive to build upon this solid partnership by offering a comprehensive and competitive benefits package that meets the diverse needs of employees and their family members.

With my CAREER Rewards there's peace of mind in knowing that Renown Health is also fighting for the most important things in your life - family, finances and future. Navigate options and make sure you are getting the most value from your Nursing career with us.

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Education Assistance

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Paid Time Off

401K icon

401(k) Company Match

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Flexible Work Environment

Renown Health is northern Nevada's healthcare leader and Reno's only locally owned, not-for-profit health system. We are an entire network of hospitals, primary care offices, urgent care centers, lab services, medical specialties, and x-ray and imaging services - with more than 7,000 nurses, doctors and care providers dedicated to the health and well-being of our community.

Join Our Team Today!

For Providers: Renown Health and the University of Nevada, Reno School of Medicine (UNR Med) are affiliate partners in Nevada's first integrated academic health system. The affiliation aims to improve the health of the community, region, and state through research, medical education, and expanded clinical care. Renown physicians participate as joint faculty at UNR Med for teaching, lectures, supervising clinical rotations, and other academic activities for the education of medical and physician assistant students, residents and fellows.

ER Wait Times

How are wait times calculated?

Our estimated ER wait times reflect the average time from check-in to being seen by a medical professional during triage, where patients are prioritized based on the severity of their condition.